Privacy Policy

Last updated: 25 October 2024

This Privacy Policy describes how SEEKTOOL ("we", "us", "the Website") collects, uses and shares your personal data when you visit our website, use our services, or communicate with us.

We recommend that you read this policy carefully.

Changes to this Privacy Policy
We may update this policy from time to time, for example due to new practices, changes in the law, or operational requirements. The most current version will always be published on our website. The date of the latest update is shown above.

What data do we collect and how is it used?

Data you provide directly
We collect personal data that you provide to us directly, for example when placing an order, creating an account, or contacting customer service. This data may include:
contact details, order and payment information, account details, and information provided through customer support.

Data we collect automatically
When you use our services, we automatically collect certain information such as device information, IP address, browser data, and usage data through cookies or similar technologies.

Data from third parties
We may receive information from third-party providers, such as technical service providers, payment providers, or marketing partners.

How do we use personal data?
To provide services, process orders and payments, communicate with you, carry out marketing, and ensure security and fraud prevention.

Cookies
We use cookies to improve your user experience and analyse website traffic. Further information can be found in the Shopify Cookie Policy.

When do we share your data?
With service providers, business partners, or where required by law, mergers, or acquisitions. We do not sell personal data to third parties for marketing purposes without your consent.

Third-party links
Our website may contain links to external websites – we are not responsible for their privacy practices.

Children’s privacy
Our services are not intended for children, and we do not knowingly collect data from minors.

Security and retention
We protect your data with appropriate security measures and retain it only for as long as necessary or legally required.

Your rights
Access, correction, deletion, restriction of processing, withdrawal of consent, and data portability. Complaints may be submitted to the relevant data protection authority.

International data transfers
Data may be processed outside the EU/EEA. In such cases, we apply all legally recognised safeguards.

Contact
Email: support@seektool.com
Controller: SEEKTOOL / Feilong Trading Co., Limited
Address: LAT 1309, 9/F, Lucky Centre, No. 175–176 Wan Chai Road, Wan Chai, Hong Kong